Amna Sheikh's Blog – July 2017 Archive (1)

Why Social Media is the Future of Customer Service

It’s 2017 and isn’t it obvious that all big and small companies have social media presence and offer customer support? Haven’t all of them boarded the social media bandwagon already? Well, yes and no. It’s true that a lot of companies offer social media customer support to some extent and satisfaction but not all of them yet consider it their primary source of customer support.

Who uses Social Media for Customer Support?

Facebook has 1.86 billion monthly active users,…

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Added by Amna Sheikh on July 1, 2017 at 11:35pm — No Comments

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    Will the Mecca Pact Deter Attacks Against Pakistan, Saudi Arabia and Turkey?

    Pakistan has historically enjoyed close friendly ties with Saudi Arabia and Turkey. So why did the three nations feel the need to formalize these ties with a mutual defense agreement in Mecca this week? Many answers to this question can all be traced to a fundamental change in the security environment in the Middle East. Foremost among these changes is the extremely reckless behavior of the state of Israel which has had full political, military, economic and diplomatic backing of the…

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    Posted by Riaz Haq on August 8, 2026 at 12:00pm — 1 Comment

    Geopolitics: Changing Dynamics of Pakistan's Ties to China and the US

    Pakistan has long sought to balance its foreign policy between China and the United States through a pragmatic hedging strategy, gaining economic, military, and diplomatic benefits from both superpowers while maintaining strategic autonomy. But the relationship between Pakistan and China is not the same as the one between Pakistan and the United States. Pakistan's ties with China are strategic while those with the United States remain tactical and transactional. What…

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    Posted by Riaz Haq on August 1, 2026 at 1:00pm — 5 Comments

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